OAuth and shop connection
Help with authorization return errors, disconnected shops and permission questions.
SUPPORT / CONTACT
Contact the application operator for OAuth, listing, account or privacy support.
The monitored support address handles account access, OAuth connection, listing tasks, visible API errors, disconnection and privacy requests. Inquiries are answered within a reasonable time based on urgency and complexity.
Help with authorization return errors, disconnected shops and permission questions.
Help with failed shop reads, draft creation, image uploads and basic inventory operations.
Help with data-use questions, disconnection and verified account-deletion requests.
Do not send an Etsy password, OAuth token, API key or shared secret. A safe support request may include the application account identifier, connected shop name and a description of the visible error.
Include the connected shop name, the visible operation, the time of the issue and the exact error message. Do not include credentials or full OAuth responses.